Posts by dro

In our digital economy, we send and receive information quickly online. The Internet offers immediate communication with colleagues, clients, vendors, and other strategic partners. Yet we shouldn’t prioritize convenience over data security. What data do you send in a day’s worth of emails? Sensitive data you send might include: personally identifiable information (PII); credit card…

The phrase “island hopping” conjures up positive images. You might think of cruising beautiful sandy beaches on a tour of tropical islands. Too bad cybercriminals have given the term a new, less pleasant spin. Island hopping is an increasingly popular method of attacking businesses. In this approach, the cybercriminal targets a business indirectly. The bad…

Many Apple owners believe their Macintosh computers are immune to viruses. Apple itself has run ad campaigns promising its computers “don’t get viruses”. And those who have owned a Mac for years, decades even, are particularly prone to believing. After all, nothing’s happened to them yet. Regrettably, Macs do get viruses, and the threat is…

Like a persistent cough or muscle strain that won’t go away, many IT issues prove ongoing. Every time they come back you think about getting an expert’s opinion. Then, the cough fades, you can walk freely again, or your computers are back up and running. You keep on going. Until the next time. If you’re…

Maybe you started your business in a basement or home office. It was just you at the beginning. Then, your service or product gained traction. The number of staff grew, and you moved into an office. It’s amazing how far you’ve come. Better still, your business continues to grow. It may be time to consider…

Why would a small business need VoIP? Not just another acronym to learn, Voice over Internet Protocol (VoIP) offers many advantages for small business. Especially SMBs that want to run with the enterprise-sized companies. Basically, VoIP turns voice conversation into data packets sent between the two network points. Don’t worry, the person you’re calling doesn’t…

You may have hated group projects in school, but collaboration is a lifeblood of business. Yet members of a team may not work in the same workspace. Even those who do, don’t want to spend their day crisscrossing the office to get quick questions answered. While they could send an email or pick up the…

Good relationships are essential to your business success. Connections with customers, clients, vendors, suppliers, and service providers impact your bottom line. Here’s how to develop a strong relationship with your Managed Service Provider (MSP). Improve efficiency and flexibility Enhance security and compliance Take a proactive approach to system maintenance Reduce costs and enjoy predictable pricing…

A staggering 269 billion emails are sent every day. Your business is receiving only a small fraction of those emails. Yet your staff likely feel as if at least 269 of those are coming their way daily. In fact, the typical employee in 2018 received 90 emails, and sent out 40. Email is a powerful…

Managed Service Providers (MSPs) are not stuff of legend like minotaur’s and unicorns. Yet there are many common myths around managed services. These can cloud understanding of a MSP’s true value. Consider the facts to decide whether partnering with a third-party IT vendor is right for you. Myth #1: MSPs don’t understand our business. Not…